We analyzed interviews, observations and system mapping across all groups to uncover reocurring themes. These insights highlight what users need and directly inform the design decisions

Main user flows were created to define the steps, decision points and system interactions. These flows are designed to keep a clear, intuitive experience that supports the real-world workflows and reduces manual work.

Main user flows were created to define the steps, decision points and system interactions. These flows are designed to keep a clear, intuitive experience that supports the real-world workflows and reduces manual work.

Initial screens and wireframes were created for key screens to be tested with the team. Testing concluded the final design decisions that were later translated to high fidelity screens

Multiple directions for key areas of the project were explored. Different approaches were tested to find the best balance between simplicity and functionality.

A flexible and consistent design system was created to ensure a unified experience across all roles and future scalability

A flexible and consistent design system was created to ensure a unified experience across all roles and future scalability